General FAQ

How Do I Refresh DOKKA with People and Settings from My Accounting Software?
DOKKA integrates with your accounting software. We pull your vendors, Chart of Accounts, VAT/Tax Rates, and more each time you log into DOKKA. That way ever...
Thu, 7 May, 2020 at 9:44 AM
How do I search using Tags?
Add a "#" sign before the search term.
Wed, 20 May, 2020 at 6:10 PM
Why does the document counter in dashboard show documents that I can't find
The counters in the dashboard show all of the documents in that category. If clicking in the number brings you to a blank search, please check the Confident...
Wed, 3 Jun, 2020 at 12:51 PM
Why is DOKKA Performing Slowly?
DOKKA is a cloud-based technology being developed by a team of very hard-working individuals. We are constantly doing our best to provide you with the best ...
Sun, 31 Jan, 2021 at 6:07 PM
Why is DOKKA warning me that this document/transaction already exists in my accounting system?
When a document is uploaded to DOKKA, and while you are completing the bookkeeping entry, DOKKA checks the information in the document against the transacti...
Mon, 15 Feb, 2021 at 12:43 PM