General FAQ

How do I change my company email address?
There are four ways to upload documents into DOKKA. Number three is via email. Every company has a unique email address. Email invoices to that address and ...
Thu, 7 May, 2020 at 9:43 AM
How Do I Duplicate Documents in DOKKA
There are two ways to duplicate a document in DOKKA. One way is from the workspace. Right click on the document and select Duplicate Document.  You ca...
Thu, 20 Aug, 2020 at 11:12 AM
The document is grouped in the wrong category
Documents that are added to Dokka are automatically sorted into either Financial documents, which generate a bookkeeping entry, or General documents that do...
Thu, 7 May, 2020 at 9:44 AM
How to Select Multiple Words to Drag them into a Field in DOKKA
One of the really cool things about DOKKA is the ability to drag text from the document right into the Bookkeeping Entry. The system will learn from this wh...
Mon, 19 Apr, 2021 at 6:21 PM
What is the Signing Feature?
Validating the authenticity of documents has always been an issue. In the digital age validation it is even harder. Instead of bringing our computers to a n...
Thu, 2 Jul, 2020 at 3:39 PM
Why should I use the Drag-n-Drop feature to correct items in my bookkeeping entries?
There are several reasons to use the Drag-n-Drop feature to make changes before accepting a bookkeeping entry. Reason number 1 is ease of use. You can simpl...
Thu, 7 May, 2020 at 9:44 AM
How Can I Override the Tax/VAT amount in a Bookkeeping Entry?
Normally you give DOKKA the invoice amount and tax rate, and DOKKA does the rest. Sometimes, the tax/VAT amount comes out differently than the amount printe...
Sun, 9 Aug, 2020 at 5:02 PM
What transaction types does DOKKA support?
DOKKA is an application for accounting automation and document management. The system recognizes the major transaction types: Bills Expenses Sales I...
Thu, 7 May, 2020 at 9:44 AM
Why does the Drag&Drop grab too much?
Sometimes the OCR will group things together that are too long.For example, sometime the date will have extra numbers before or after. This is where a human...
Thu, 7 May, 2020 at 9:44 AM
What is the History Trail?
The History Trail is a list of every action that is done in DOKKA. Every document that is uploaded is tracked. Now you can see which documents were uploaded...
Sun, 22 Nov, 2020 at 4:07 PM