General FAQ

How to use the Mobile App
The mobile app lets you upload documents to DOKKA right from your phone. The app serves another purpose - it enables people to engage in the chat even witho...
Sun, 28 Nov, 2021 at 5:57 PM
How to Use the Bank Statement Extraction Feature
This feature allows you to upload a bank or credit card statement to DOKKA and extract the data to Excel for manual processing or upload to your accounting ...
Wed, 26 Aug, 2020 at 2:57 PM
How to Download Bookkeeping Entries without a Direct Integration
DOKKA integrates with several accounting packages and we're adding more to the list as quickly as possible. Even if we don't offer a full integrat...
Thu, 21 Oct, 2021 at 3:34 PM
Chat and Document Support Chat
The DOKKA application contains an online chat feature. On the bottom-right side of the DOKKA Workspace and Document screens, there is a “Chat” button. ...
Sun, 25 Apr, 2021 at 4:20 PM
How Can I Override the Tax/VAT amount in a Bookkeeping Entry?
Normally you give DOKKA the invoice amount and tax rate, and DOKKA does the rest. Sometimes, the tax/VAT amount comes out differently than the amount printe...
Sun, 9 Aug, 2020 at 5:02 PM
How to Upload Documents to DOKKA
There are several ways to upload/add documents: The first two options are inside the DOKKA web platform - uploading a file located on your computer, or ...
Sun, 28 Nov, 2021 at 4:20 PM
What transaction types does DOKKA support?
DOKKA is an application for accounting automation and document management. The system recognizes the major transaction types: Bills Expenses Sales I...
Thu, 7 May, 2020 at 9:44 AM
Why does the Drag&Drop grab too much?
Sometimes the OCR will group things together that are too long.For example, sometime the date will have extra numbers before or after. This is where a human...
Thu, 7 May, 2020 at 9:44 AM
What is the History Trail?
The History Trail is a list of every action that is done in DOKKA. Every document that is uploaded is tracked. Now you can see which documents were uploaded...
Sun, 22 Nov, 2020 at 4:07 PM
How Do I Set Defaults and Settings for My Integrated Accounting Software
DOKKA integrates with your accounting software to make moving the data from DOKKA to the financial program a breeze. We have full integrations with some sof...
Sun, 24 Oct, 2021 at 10:33 AM