Faults & Warnings

Click here to see how to manage when you get a Warning from DOKKA

Data and Access Protection
Overview Dokka is committed to protecting the confidentiality, integrity and security of our customers. We use a variety of industry-standard security t...
Thu, 18 Jun, 2020 at 2:42 PM
Why can't I log into DOKKA on my phone?
The DOKKA mobile applicationĀ  is designed for non-financial personnel. It's allows them to upload receipts, invoices, etc by simpler taking a picture. ...
Thu, 7 May, 2020 at 9:43 AM
The document is grouped in the wrong category
Documents that are added to Dokka are automatically sorted into either Financial documents, which generate a bookkeeping entry, orĀ General documents that do...
Thu, 7 May, 2020 at 9:44 AM
Clear your browser's cache - domain settings
If an error message opens while working at DOKKA and trying to press the "Help" key to open a call to the support staff or access the database, ma...
Thu, 16 Dec, 2021 at 4:23 PM
Why is DOKKA Performing Slowly?
DOKKA is a cloud-based technology being developed by a team of very hard-working individuals. We are constantly doing our best to provide you with the best ...
Sun, 31 Jan, 2021 at 6:07 PM
Why is DOKKA warning me that this document/transaction already exists in my accounting system?
When a document is uploaded to DOKKA, and while you are completing the bookkeeping entry, DOKKA checks the information in the document against the transacti...
Mon, 15 Feb, 2021 at 12:43 PM