General FAQ

Can I Perform Calculations in the Bookkeeping Entry Form?
DOKKA lets you perform simple calculations in the data entry form. You can do this in the Amount field. It is similar to Excel. Start by clicking the Amount...
Thu, 7 May, 2020 at 6:04 AM
How do I determine what version of Google Chrome I'm using?
Launch Google Chrome. Click on the "Chrome" tab in the upper left corner-> Select "About Google Chrome" to display the version...
Thu, 7 May, 2020 at 9:43 AM
How can I upload a confidential document?
In order to upload confidential documents (such as salary / payroll information), a confidential folder has been created:   You can define who has acces...
Thu, 7 May, 2020 at 9:43 AM
How to delete the "No E-signature" sign?
You can't delete. There is probably a problem with the integrity of the document. You can check the digital signatures in Acrobat Reader.
Thu, 7 May, 2020 at 9:43 AM
How to login?
On the login page (app.dokka.com) you will need to enter your email as user name and the password you received from us by email. Forgot your password or y...
Thu, 7 May, 2020 at 9:43 AM
How can I change the default payment date?
If DOKKA does not recognize a payment date on the invoice, it feeds a default date of 30 days after the issue date. In order to change the default, there...
Thu, 7 May, 2020 at 9:43 AM
How Do I Change My Organization or Company Logo?
If you are not already in the Setting screen, click the settings icon at the top right. Click on the icon next to the word "logo." Selec...
Thu, 7 May, 2020 at 9:43 AM
Switching Between General and Financial Documents
DOKKA recognizes documents automatically. A document requiring a bookkeeping entry will be categorized as such. A general document will not have a bookkeepi...
Wed, 26 Aug, 2020 at 4:37 PM
Why can't I log into DOKKA on my phone?
The DOKKA mobile application  is designed for non-financial personnel. It's allows them to upload receipts, invoices, etc by simpler taking a picture. ...
Thu, 7 May, 2020 at 9:43 AM
How can I ask a question about a specific document?
The DOKKA application contains an online chat feature. The "chat" button works on two levels - For general and specific discussion. On the left ...
Thu, 7 May, 2020 at 9:43 AM