General FAQ
If you forgot your password, or if you want to change it, follow these steps: Go to the Forgot Password screen (you can also get there from the login s...
Sun, 28 Nov, 2021 at 5:26 PM
DOKKA is currently available in five different languages: English (American and British), Spanish, Italian, French, and Hebrew. To change DOKKA's disp...
Mon, 24 Oct, 2022 at 5:41 PM
Sometimes the OCR will group things together that are too long.For example, sometime the date will have extra numbers before or after. This is where a human...
Thu, 7 May, 2020 at 9:44 AM
There are four ways to upload documents into DOKKA, and one of them is uploading via email. Every company has a unique email address. Send invoices to that ...
Sun, 28 Nov, 2021 at 5:54 PM
If DOKKA does not recognize a payment date on the invoice, it feeds a default date of 30 days after the issue date. In order to change the default, there...
Thu, 7 May, 2020 at 9:43 AM
DOKKA lets you perform simple calculations in the data entry form. You can do this in the Amount field. It is similar to Excel. Start by clicking the Amount...
Thu, 7 May, 2020 at 6:04 AM
The DOKKA application contains an online chat feature. The "chat" button works on two levels - For general and specific discussion. On the left ...
Thu, 7 May, 2020 at 9:43 AM
According to what exchange rate does DOKKA update, the currency shown on your invoice? The Exchange rate will be updated as follows: At the BOI, the excha...
Mon, 22 Nov, 2021 at 10:30 AM
Launch Google Chrome. Click on the "Chrome" tab in the upper left corner-> Select "About Google Chrome" to display the version...
Thu, 7 May, 2020 at 9:43 AM
DOKKA lets you process documents in a generic manual journal entry. Please note: Manual Journal Entries should only be submitted by experienced bookkee...
Tue, 30 Jun, 2020 at 5:13 PM