General FAQ

How to Reset or Restore your Password
If you forgot your password, or if you want to change it, follow these steps: Go to the Forgot Password screen (you can also get there from the login s...
Wed, 10 Jan, 2024 at 9:44 AM
How to change DOKKA's language?
DOKKA is currently available in five different languages: English (American and British), Spanish, Italian, French, and Hebrew. To change DOKKA's displ...
Thu, 16 Mar, 2023 at 4:59 PM
How do I change my company email address?
There are four ways to upload documents into DOKKA, and one of them is uploading via email. Every company has a unique email address. Send invoices to that ...
Sun, 28 Nov, 2021 at 5:54 PM
Can I Perform Calculations in the Bookkeeping Entry Form?
DOKKA lets you perform simple calculations in the data entry form. You can do this in the Amount field. It is similar to Excel. Start by clicking the Amount...
Thu, 7 May, 2020 at 6:04 AM
Exchange rate
According to what exchange rate does DOKKA update, the currency shown on your invoice? The Exchange rate will be updated as follows: At the BOI, the excha...
Mon, 22 Nov, 2021 at 10:30 AM
How to Process a Manual Journal Entry
DOKKA lets you process documents in a generic manual journal entry.  Please note: Manual Journal Entries should only be submitted by experienced bookkee...
Tue, 30 Jun, 2020 at 5:13 PM
How to Use the Bank Statement Extraction Feature
This feature allows you to upload a bank or credit card statement to DOKKA and extract the data to Excel for manual processing or upload to your accounting ...
Wed, 26 Aug, 2020 at 2:57 PM
How to Download Bookkeeping Entries without a Direct Integration
DOKKA integrates with several accounting packages and we're adding more to the list as quickly as possible. Even if we don't offer a full integratio...
Sun, 19 Mar, 2023 at 9:09 AM
How Can I Override the Tax/VAT amount in a Bookkeeping Entry?
Normally you give DOKKA the invoice amount and tax rate, and DOKKA does the rest. Sometimes, the tax/VAT amount comes out differently than the amount printe...
Sun, 9 Aug, 2020 at 5:02 PM
How Do I Set Defaults and Settings for My Integrated Accounting Software
DOKKA integrates with your accounting software to make moving the data from DOKKA to the financial program a breeze. We have full integrations with some sof...
Sun, 24 Oct, 2021 at 10:33 AM